Credit Collection Consultant (East Flanders)

United Business Support is part of United Consulting™. For more than 25 years, we have been committed to creating the ideal working environment for over 750 consultants in Finance, HR, Supply Chain, Business Support, and Marketing.

We specialize in Business Support consultancy, but not as you know it. We are 100% Belgian and family-owned. Our style is defined by our personal approach.

Unique projects, talent coaching, legendary afterwork events, and a work rhythm tailored to human needs. That is what we aim for.

YOUR JOB

Are you from Gent, Sint-Niklaas, Aalst or Flemish Brabant, and do you have a communicative mindset? Then the vacancy below is definitely for you!

As a Credit Collection Consultant, you are responsible for the day-to-day management of outstanding receivables. You maintain telephone contact with customers and handle questions and emails about outstanding invoices. You send payment reminders (by phone and in writing) and draw up realistic payment plans in consultation with customers. In addition, you are responsible for proper complaint handling. When customers are unable to meet their payment obligations, you follow up on the files and stay in contact with external parties such as bailiffs.

YOUR SKILLS

  • Ideally, you have work experience in accounts receivable management, credit control or credit collection.
  • You hold a bachelor’s or master’s degree.
  • You are bilingual in Dutch and French, both verbally and in writing, as you are in regular contact with customers by email and phone.
  • A good command of English is a nice plus.
  • You are customer-oriented and have strong communication skills.
  • You have great perseverance and know how to get things done.
  • You are not afraid to persuade customers and collect overdue payments.
  • You hold a category B driving licence, allowing you to travel easily to our projects.

OUR OFFER

  • A permanent contract of indefinite duration.
  • An attractive salary with a company car, including a fuel card.
  • An extensive package of extra-legal benefits, which we will gladly present to you during an initial conversation.
  • Exciting projects at our clients, with an average duration of 6 to 10 months.
  • Variety and opportunities, but above all: plenty of new challenges!
  • Training and a growth path tailored to you.
  • A strong focus on your work-life balance. No overtime with us. And with 32 holidays (for a full-time position), you can recharge your batteries whenever you need to.
  • Fun events with your United colleagues. Great atmosphere & fun guaranteed!
  • Access to exclusive experiences and more thanks to our loyalty platform.

Want to become part of United? Apply today!

Louise Peeters

Who to contact

APPLICATION PROCESS

First introduction

As soon as we receive your CV, we’ll get started with your application. We’ll give you a call to learn more about who you are, what you are looking for and where your ambitions lie. Do we feel consulting is a good fit for you? Then we will schedule a first introduction. During this online meeting, we’ll get to know each other better and you’ll discover how we work at United.

MEET US at the office

Are we on the same wavelength after this first conversation? Then it is time for a face-to-face meeting with one of our Loyalty Managers. During this meeting, we’ll dive deeper into your technical skills, strengths and interests. Together, we’ll explore which projects and clients would suit you best. This gives you a clear picture of your opportunities at United.

CONTRACT NEGOTIATION

Are we all in agreement that we’ve found a match? Fantastic! We’ll give you a call with the good news and walk you through our contract proposal. Do you still have questions or would you like to discuss a few details? This is the perfect moment to get complete clarity. Once your contract is signed, we’ll prepare you for your first challenge with one of our clients. Time to get started!

Meet our people

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